Accessibility Plan

Plan Overview

The Accessibility Plan for Project X Productions Inc. is both a strategic vision as well as a multi-year plan. The Accessibility Plan describes how we will maintain exceptional customer service standards and employment standards by ensuring that Project X Productions Inc. is fully accessible to the public, including persons with disabilities. The Accessibility Plan will also ensure compliance with AODA guidelines and all provincial legislation requirements.

Commitment to Persons with Disabilities

Project X Productions Inc. is committed to serving all customers, including meeting the accessibility needs of persons with disabilities in a timely manner. Project X Productions Inc. aims to provide products and services that are accessible and can meet individual needs, to the extent practicable, by preventing and removing barriers to persons with disabilities. In doing so, Project X Productions Inc. remains committed to respecting the dignity and independence of persons with disabilities.

Accessibility for Customers, Employees & General Public

Project X Productions Inc. has been building and maintaining an inclusive and accessible organization for many years.

Project X Productions Inc. will continue to make reasonable efforts to ensure that our company policies, procedures, and practices pertaining to employment and to the provision of products & services to the public and other third parties, align with the guiding principles of independence, dignity, integration and equal opportunity as set out in 2005 by Bill 118, the Accessibility for Ontarians with Disabilities Act (AODA).

We are committed to giving customers with disabilities the same opportunities to access our products, as well as giving employees with disabilities the same opportunities to deliver our products to customers. This policy applies to all Project X Productions Inc. staff members, including full time, part time and contract-personnel, who may deal with the public.

Project X Productions Inc. is committed to meeting the legislative requirements established by AODA under the new Integrated Accessibility Standards effective Dec 1 2023, as well as the Accessibility Standards for Customer Service already required prior to Dec 1 2023. Accessibility Standards apply to every organization and to every person that provides goods or services to members of the public and that has at least one employee in Ontario. Workplace Accessibility Barriers Assessment is an assessment that aims at ensuring that we meet the legislative requirements, and continue to do so through periodic assessments.

Employee Training

Project X Productions Inc. will continue to provide education and training material to all employees and staff who deal with the public and other third parties on their behalf.

  • The Project X Productions Inc. Customer Service Standard Policy and this accessibility plan have been distributed to all current employees as of Dec 1 2023.
  • All Project X Productions Inc. employees were also presented Accessibility Training Tips, prepared by Access Ontario.
  • All newly hired Project X Productions Inc. employees in Ontario are required to complete a new employee orientation training program. Effective Dec 1 2023 that process now includes a section on reviewing Accessibility and the Customer Service Standard Policy with the Manager of Human Resources.
  • Project X Productions Inc. continually assesses the need for additional staff training in accordance with the distribution of new or amended company policies & procedures.

Information & Communications Standards

Project X Productions Inc. is committed to meeting the communication needs of all our customers, including persons with disabilities.

Project X Productions Inc. will continue to respond to all customer feedback in a timely manner and we will answer any questions customers may have as required either in person, by telephone or email/fax. Upon request, Project X Productions Inc. will aim to address the specific needs of any persons with a disability that requires assistance in communication or receiving alternative forms of information, to the extent practicable.

Project X Productions Inc. will take steps to review its company websites and to evaluate content conformance on the site with new standards, to the extent practicable. All Project X Productions Inc. web content will be assessed and evaluated on a regular basis for current accessibility conformance and potential barriers.

Project X Productions Inc. does not operate or maintain any public self-service kiosks.

Employment Standards

Project X Productions Inc. is committed to fair and accessible employment and recruitment practices, and continues to comply with all current provincial Employment Standard Acts. Upon request, Project X Productions Inc. will provide, to the extent practicable, sufficient accommodations to all employees and applicants, including persons with disabilities. Project X Productions Inc.

Transportation Standards

Project X Productions Inc. does not currently operate or provide any public transportation services.

Compliance Accomplishments

  • The Customer Service Standard Policy was made available on the Project X Productions Inc. website, effective Dec 1 2023.
  • Project X Productions Inc. complied with all applicable Accessibility Standards for Customer Service by Dec 1 2023.
  • Project X Productions Inc. filed the required online compliance report with the Government of Ontario prior to Dec 30 2023.
  • Project X Productions Inc. complied with all new Integrated Accessibility Standards (for large organizations with 50 or more employees in Ontario).
  • The Accessibility Policy and Accessibility Plan will be made available on the Project X Productions Inc. website, effective Dec 1 2023.
  • The Accessibility Plan will be reviewed and updated no less than once a year by Project X Productions Inc Management.
  • Project X Productions Inc. will continue to review all existing company policies & procedures when appropriate, and amend accordingly when required.

More Information

For more information on the Accessibility Plan, or to provide feedback on the Customer Service Standard Policy, please contact:

Project X Productions
613-686-6710
info@projx.ca